Replies come late
A customer writes in the evening or while you are at work. By the time you reply, they may have found a slot elsewhere.
Free pilot for the first salons
Your salon's digital receptionist
StudioBooking answers your customers on WhatsApp at any hour: services, prices and opening hours. Choose just the assistant, or the complete solution with a web booking app and an admin panel. You keep your hands free for the client in front of you.
30 days, no long-term commitment. We set up the assistant together with you.
- Beauty salons
- Barbershops
- Nail studios
- Hairdressers
- Cosmetics
- Lashes and make-up
The salon's assistantreplying now
The problem
Messages arrive exactly when your hands are busy
While you work with one client, others write, call or search on Instagram. Every unanswered message is a booking that may go somewhere else.
The same questions, dozens of times
How much, how long, who does it, when are you open. The answers are always the same, but they eat into working time.
Bookings get lost between channels
Phone, WhatsApp, Instagram, handwritten notes. Without a single calendar you end up with overlaps and forgotten appointments.
Two solutions
Choose how much StudioBooking takes on
The same artificial intelligence in both. The difference is what happens to the booking after the customer has written.
Quick start
WhatsApp Assistant
Just the chatbot. You keep working with the diary or app you use today.
- Answers on WhatsApp about services, prices, durations, opening hours and address
- Romanian and English, in the customer's language
- Takes the booking request (service, day, time, name, phone) and sends it to the salon, which confirms it in its own diary
- You can take over any conversation; the assistant pauses for 12 hours when you write
Not included: a calendar of its own, a web app or an online booking page. It does not check free times in your diary.
Right for you if you already have a diary or booking app and only want messages to get a fast reply.
Request a pilot for the assistantEverything in one place
Complete solution
A web booking app and an admin panel, plus the assistant on WhatsApp, all connected.
- Everything the WhatsApp Assistant does, but booking is direct: it checks the specialists' free times and creates the appointment in the calendar
- An online booking page for customers, which you can link from your website or your salon's profile
- An admin panel: calendar, bookings, customers, team, services and prices
- The conversations with the assistant in the same panel, so you can follow or take over
- Email confirmations for customers
Right for you if you want bookings and the diary in one place, with online booking and no paper or scattered messages.
Request a pilot for the complete solutionNot sure which one fits? Tell us what you use for bookings today and we will say honestly whether you need the complete solution or the assistant is enough. The free 30-day pilot applies to both.
How it works
Three steps, without changing what you do today
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We give it your salon's data
Together we put your services, prices, opening hours and specialists into the assistant. It does not make anything up beyond them.
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It answers your customers
On WhatsApp, once your number is connected through Meta's official process. In Romanian or English, in the language the customer writes in.
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Bookings reach you
With the assistant, requests reach the salon. With the complete solution, the booking goes straight into the calendar and you see everything in the panel. You can take over any conversation, and the assistant pauses.
Complete solution
What it looks like in practice
The salon's panel and the booking page for customers. The screenshots come from a demo with fictional data: the names, services, bookings and conversations are made up. The interface is shown in Romanian.
What the assistant does
What it can do, and what it does not
Answers questions
Services, prices, durations, opening hours and address, based on your salon's data. If it does not have the information, it does not make it up and points the customer to the salon.
Takes bookings
With the complete solution, it checks the specialists' free times and creates the booking in the calendar, and the customer gets an email confirmation. With the simple assistant, it takes the request and sends it to the salon.
You stay in control
When you write to the customer, the assistant pauses for 12 hours on that conversation. You can take over at any time and hand it back when you like.
Romanian and English
It replies in the customer's language. Useful for salons with tourists or foreign clients.
No marketing messages
It only replies to customers who wrote first. It does not send ads and does not message your contacts in bulk.
It does not replace your team
It handles repetitive questions and simple bookings. Special cases stay with you, and you can see all conversations.
Who it is for
Made for salons with a team and a full diary
Beauty salons
- Hair, colouring, cuts
- Cosmetics, brows, make-up
- Lashes and waxing
"How much is a balayage and how long does it take?"
Barbershops
- Haircut and beard
- Bookings per barber
- Free times after hours
"Do you have a slot today after 5 pm for a haircut and beard?"
Nail studios
- Manicure and pedicure
- Gel and maintenance
- Service packages
"Do you do gel maintenance? How long does it take?"
Free pilot
We are looking for the first salons for a 30-day pilot
We want to build it together with the salons that use it. No long-term commitment and no obligation at the end.
What you get
- The assistant set up with your salon's services, prices and opening hours
- With the complete solution: the panel with the calendar, conversations and bookings, plus the online booking page
- With the complete solution: email confirmations for customers
- Help from us throughout the pilot
What we ask of you
- The list of services with prices, opening hours and specialists
- About 20 minutes of feedback per week
- Your written consent, if we ever want to mention you as a reference
About WhatsApp: connecting a WhatsApp number goes through Meta's official process and depends on its approvals. With the complete solution, the web app and online booking can start before WhatsApp, and the assistant is switched on as soon as the connection is available. The simple assistant starts only once WhatsApp is connected.
Data and privacy
Customer data stays the salon's
The salon remains responsible for its customers' data, and StudioBooking processes it only to provide the service, under a data processing agreement. We do not sell data and we do not send marketing messages.
On request, we delete or return the salon's data. Details in the Privacy Policy, the Terms of Service and the Data deletion page.
FAQ
What salons ask us
Does it replace the receptionist or the team?
No. It handles repetitive questions and simple bookings, especially when the team is with clients or after hours. A person can take over any conversation, and the assistant pauses when you write.
What happens if it does not know an answer?
It is configured not to make things up. If the information is not in the salon's data, it says so clearly and refers the customer to the salon.
I already have a booking app. Does it work alongside it?
Yes, with the WhatsApp Assistant: it answers customers and sends you the requests, and you enter them in your app. The complete solution has its own calendar. Automatic sync with other booking apps is not included yet. Tell us what you use today and we will discuss what makes sense for your salon.
Which solution is right for me?
The WhatsApp Assistant, if you already have a diary and only want fast replies to messages. The complete solution, if you also want online booking, a calendar and customers in a single panel, with the assistant connected to them.
Which WhatsApp number does it work on?
Either a dedicated number, or the salon's own number if it stays in the WhatsApp Business app, when that option is available to us. The details depend on Meta's official process.
How much does it cost?
The 30-day pilot is free. The price after the pilot is set together, depending on how useful it was to you. Meta charges separately for some types of WhatsApp messages; replies to a customer who wrote first, within 24 hours, are generally free, and we check current rates with you during setup.
What happens to my customers' data?
It stays the salon's. We process it only for the service, under a data processing agreement, and delete or return it on request. See the Privacy Policy.
Want to be among the first salons?
Write us a few lines about your salon. We will come back with a short demo and the steps for the pilot.
Send us an email Message us on WhatsApp